Why buy from you? How are you different from the competition?
Our business is guided by a simple principle: Offer the best values & service
so that when our customers win, we win. We are able to offer the
fantastic values because we buy in bulk and bring furniture directly from
factories and suppliers to our customers, and in the process eliminating
layers of middleman and their fees. We are also a private,
family-owned business that has no public shareholders or other interested
parties to answer to, so we enjoy more discretion on setting prices, and our
strong preference is to offer our customer the best deals possible.
What is the typical turnaround time?
It depends on the particular item. An overwhelming majority of the items can be delivered in about
1 week or less. Some items, such as special order, back-order, or those from far-away suppliers, take longer. A better estimate will be provided at the time ordering. You can also inquire about availability by emailing or calling us.
I am moving to New York/NJ Metro Area, can we specify furniture to be delivered on my move in date?
Yes. We understand that moving to a new place can be very stressful and we are here to help reduce the amount of hassle you have to deal with. Just pick out the pieces you like and put down a deposit for them. We will then procure and hold your purchase in our warehouse. When you are ready to move in, we will send our crew to deliver and assemble everything for you at no extra charge. This way, you will have a fully furnished home on the same day you
arrive. You can't make it any easier than that!
I live outside of the Tri-State Area. What is your shipping/delivery policy?
We serve the entire Continental USA. We deliver with our own trucks to most of Tri-State for a minimal fee. An estimate can be provided with your zip code and approximate purchase amount. We always include free assembly service when items are delivered with our own truck. We also
ship nationwide via freight forwarders. We make every effort to keep the shipping cost to a minimum, and will consider paying for part of the shipping cost for large orders. Please send us the item(s) that you are interested in to get an shipping estimate.
Are The You You Sell New?
All of the products we are sell are new,
undamaged and have never been used, unless you are buying clearance items at
a discount and are specifically inform of product condition related to the
Please see our Policy Page
for more information.
More questions? Please don't hesitate to email or
800-313-5482 or email us: hello@DowntownFurnitureNYC.com
Design & Style,
Quality & Function, Selection & Value.
These are the hallmarks of our furniture. Not only are our products
wildly popular with consumers, but with professional decorators as
well. Our products have been selected and featured on numerous
special events, movies, TV shows, and magazine articles.